If you have any feedback, concerns or stories in relation to the Gateway Company we would love to hear from you. Go to Feedback
Sovereign Islands coastal view

Sovereign Island Owners' Comments Group

Access and Use of Website

This Website is intended for access and use only by members of the following companies (collectively referred to as the Gateway Companies):

The Sovereign Islands Gateway Company Limited ACN 005 013 230; includes but not limits to The Sovereign Islands (Precinct No.4) Company Limited ACN 096 267 042.

This Website is independently operated by a house owner and is not affiliated with, endorsed by, or managed by the boards of the Gateway Companies.

This is a non-commercial initiative.

✨ A Lot Owner's Story of Sovereign Islands

Anna Zhang shares her personal experience of double-charging, difficulties in obtaining a refund, and concerns about transparency and accountability at the Sovereign Islands Gateway Company.

You can also read the text version of Anna's story.

Read My Story

Why I’m Speaking Up

My name is Anna Zhang, and I'm a lot owner in the Sovereign Islands. What started as a simple billing error — a double charge for levies — turned into a long, frustrating struggle for answers.

Along the way, I began to wonder about transparency and accountability in the Gateway Company.

I'm sharing my story because I believe other members deserve to know what happened, and because your experiences may help shine a light on issues affecting us all.

The Purpose of this Website

My Story & Experience

You can read my full story on the My Story Page or watch the video explanation where I have shared my own experience with the Gateway Company. This story was not easy to share, but I felt it was important because I wondered whether others in the Gateway Company have faced similar challenges, or perhaps very different ones, that also deserve to be heard.

Our Mission

One story alone is not enough, and to truly understand what is happening, and to consider whether action is needed, I need to hear from you.

That is why I have created this website – to gather the voices of the Gateway Company's members. Your story, your concerns and your feedback matter.

You can be assured that:

1. I am only a member of the Gateway Company, not part of the board or management. I have no other role or affiliation with the Gateway Company.

2. Anything you share with me will be kept confidential, and at this stage only shared with Andy Kwok (Andy, who is assisting me with matters related to the Gateway Company and is also committed to confidentiality) or with my professional advisors bound by legal obligations of confidentiality.

3. If we feel that a matter raised by you requires further steps, I will reach out to ask for your consent before anything is done.

Request for Feedback

If you have any feedback, concerns or stories in relation to the Gateway Company we would love to hear from you.

Please take a moment to fill out the form below with your name, address, phone number and email address, along with your detailed comments, whether you have raised these issues with the board of directors of the Gateway Company, and if so whether the issues have been resolved or are ongoing.

Your input could be vital. If there are issues, then the more voices that come forward, the clearer the picture becomes. Together, we can shine a light on issues that may otherwise go unseen and give weight to concerns that no single person can carry alone.

Thank you for your time and we look forward to hearing your stories.

To add more context, you can upload an audio file (MP3, WAV, M4A, AAC, OGG, max 20MB).

By accessing and using this Website, you agree with our Terms of Access.

Your information will be kept confidential

Disclaimer

This website is independently owned by a member of the Gateway Company and is not affiliated with, endorsed by, or managed by the board of the Gateway Company.

By submitting feedback below, you agree to our Terms of Access, Terms of Use and Privacy Policy .

Please note: While I will review all submissions, I do not guarantee or represent that I will take action or be able to act on any information provided. Any decision to pursue further steps will be made solely at my discretion and if related to information you have provided will require your additional consent. Right now, my hope is simply to listen. If you have had an experience your story matters. Sometimes, just knowing others have walked a similar path can be powerful.